Reservation Policies

CANCELLATION POLICIES

? Cancellations and / or modifications must be requested 72 hours before the date of arrival, otherwise 100% of the stay will be charged. Only the modifications that are requested with written support to our email [email] hotel@terravina.cl [/email] .

? No Show does not give right to no charge. No Show will be considered if reservations are canceled on the same day of arrival or if guests are not present at our hotel.